Frequently Asked Questions
How much does each plan cost?
Please request pricing above to discuss your needs directly with a MobileCause representative. All MobileCause plans are made to scale with your organization’s unique fundraising and communication specifications.
Can platform services be separated?
What is the subscription term and requirements?
What is the credit and debit card processing rate for donations and payments?
How does MobileCause pay the credit card processing fee?
If customer chooses and is approved for a merchant and payment services account, all funds will be directly deposited from payment processor into the designated customer bank account with credit card processing fees invoiced monthly. An application for setting up a no additional cost merchant account is included in your welcome package. Be advised, we recommend setting up a full merchant account with full Company name showing on the credit card statements as this reduces disputed charges from end user donors. As an option, a customer may choose a non-merchant account where MobileCause will be responsible for remitting to you all donations collected for your campaigns under an aggregated account showing “Donation” on End User credit card statements. These donations fulfilled by credit card will be paid out to you by check, less applicable fees including the Processing Fees, twice per month for the periods of the 1st to 15th day and 16th to 30th day of the month (each, a “Donation Period”). MobileCause will retain a processing fee (the “Processing Fee”) of 2.5% of all donations to you. Three business days are required for processing at the close of each Donation Period
What are the transaction fees for donations and payments?
Can I send messages to my existing donors?
Will my donors receive tax receipts?
Will MobileCause integrate with my CRM?
Request a Price Quote for Your Nonprofit Organization
MobileCause plans are tailored for nonprofits of any size and segment, to strengthen all types of fundraising campaigns.