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Open Cities Health Center

Founded

1967

How we helped

Text-To-Donate

Live Event Thermometer

Credit Card Swiper

Ticketing

Promotional Codes

Donor Reporting

Digital Fundraising Services

Segment

Healthcare

Size

Small

$23,966

total raised

130

total gifts received from donors

$7,801

collected through text-to-donate

“I have to thank our Digital Fundraising Strategist, she helped ease the stress of planning our first gala. She was so thorough, sending articles in advance and even gave us her personal phone number for the day of the event.”

– Victoria Chu Yang Heu, Community Events Coordinator, Open Cities Health Center 

Challenge

Open Cities Health Center, a nonprofit community health center that serves thousands in the Twin Cities metropolitan area, had a less than sophisticated process for processing in-person and online donations. Their team was tracking donations through paypal and Microsoft Excel. Whenever Open Cities captured a new donor the team had to manually enter the donor’s contact information into their master Excel tracking sheet. Tracking online donations was especially tedious and required the team to contact their remote web developer. Open Cities Health Center’s Events Coordinator, Victoria Chu Yang Heu, decided the team needed a comprehensive online fundraising platform in time for their first Fall Gala.

Solution

Determined to find the best solution for Open Cities Health Center, Victoria received demos from 12 different nonprofit online fundraising platforms. Their team ultimately chose MobileCause over Classy because of text-to-donate and recurring giving capabilities. Victoria began working with her MobileCause Digital Fundraising Strategist to begin marketing their inaugural Fall Fundraising Gala. She was excited for the Center’s new fundraising event tools, and grateful her dedicated Digital Fundraising Strategist was there to help.

Impact

The Fall Fundraising Gala was not only a success in terms of dollars raised, but also in hours saved. Using MobileCause’s text-to-donate and live event thermometer, Open Cities Health Center raised over $4,000 dollars within the first few minutes of the event. By using the credit card swiper provided by MobileCause, the need for a donation box and handwritten checks was eliminated. With a credit card swiper, the team closed out donations within an hour after the event. With promo codes for ordering tickets, Open Cities also had the ability to offer discounted tickets for staff and their friends and families. It was also easy to track which donors attended and how much they donated, so the organization knows who to send VIP tickets to next year. Prior to MobileCause, the team had to dedicate an entire day after fundraising events to track donations.

What is DFS?

Our team of Digital Fundraising Strategists have experience in nonprofit management and are power users of MobileCause. Using best practices and extensive fundraising, marketing and communications experience, the team provides fully-integrated development and setup of your campaigns. Enabling you to spend your time executing programs and connecting with your constituents. We create and implement campaigns for you so you can focus on running your organization.

Open Cities Health Center

Open Cities Health Center’s mission is to provide every individual in the Twin Cities metropolitan area access to quality primary and preventative healthcare, regardless of their ability to pay. Through donations and federal funding, the Center helps high risk and vulnerable populations access affordable healthcare. 

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